Holland Aqua B.V. processes personal data. We would like to inform you about this clearly and transparently. In this privacy statement, we answer the most important questions about the processing of personal data by Holland Aqua B.V.
We also explain in this privacy statement how we approach the processing of personal data, and give examples to make this explanation as clear as possible. If you have questions about this privacy statement, you can read below how to get in contact with us about this.
We process the personal data of people with whom we have, would like to have or have had a direct or indirect relationship. This therefore includes the personal data of:
• Customers and their representatives
• People who show an interest in our products and services
• People affiliated with a business or organization with which we have, would like to have, or have had a relationship
• Employees, temporary staff and job applicants.
If your business or organisation provides us with personal data of its employees, you are required to inform your employees about this. You can give them this privacy statement so that your employees are aware of how we handle their personal data.
All divisions of Holland Aqua B.V. process personal data. Holland Aqua B.V. is comprised of:
• Holland Aqua B.V.
• Nireas B.V.
• www.connect.fish data platform
If you wish to know which division of Holland Aqua B.V. is responsible for the processing of your personal data, contact the division of Holland Aqua B.V. with which you do business or send an e-mail to: firstname.lastname@example.org.
a. In order to be able to enter into a relationship with you
If you want to become a customer of ours or wish to purchase a new product or new service, we require some personal data. We may need to perform a due diligence to assess whether we can accept you as a customer or provide you with credit, for instance. We may also use data on you obtained from others for this. From agencies that provide credit information, for example.
b. In order to maintain the relationship with you and perform contracts
If you are a customer of ours, we want to be able to be of service to you on an ongoing basis. We process personal data for this purpose. We use your name and address details to stay in contact with you, for instance. We also make recordings, for instance, of telephone conversations, from cameras and from chat and app sessions. We do this to prevent crime and monitor quality or in the context of furnishing evidence in litigation, for instance.
c. To protect your and our interests
We may process personal data in order to protect your interests, our interests and the interests of our sector. To combat or investigate fraud, for instance.
We do that only if we have made agreements with these parties on the careful use of your data.
d. For the development and improvement of our products and services
In order to serve you well on an ongoing basis, we constantly work on developing and improving our products and services. In some cases, we process personal data for this. If you ask a question or lodge a complaint, for instance.
e. For promotional and marketing purposes
We may process your personal data for promotional and/or marketing purposes. To inform you about a new or improved product that may be of interest to you, for example. Or to better anticipate your wishes. If you do not wish to be contacted for commercial purposes, you can indicate this to the division of Holland Aqua B.V. with which you do business or by clicking on ‘unsubscribe’ at the bottom of our news items.
f. In order to enter into and perform contracts with suppliers and business customers
If you have contact with Holland Aqua B.V. for your work, we may process your personal data. In order to determine whether you are authorised to represent your company, for instance. Or to give you access to our commercial premises.
g. For our business operations and in order to comply with legislation and regulations
As a fish farming business, we feel it is important and necessary that we have a good overview of our customer relationships. This includes knowing whether you work with other parties that could pose a risk. We process personal data in order to obtain this overview and subsequently take measures.
h. For archiving purposes
We collect no more personal data than is strictly necessary in the context of the purposes mentioned above. If we do not save the data for those purposes, we may still save this data for archiving purposes. That means that this data will only be used in future in the event of legal proceedings or for historical, statistical or scientific purposes.
Special personal data is sensitive data. For instance, about a person’s health, criminal record, ethnic background, religion or philosophical beliefs, political preferences, sex life, trade union membership or citizen service number (BSN).
We do not process this data.
We only process special personal data if we are required to do so on the basis of legislation, regulations or certification, with your permission, or if you ask us to do so. If you ask us to document special personal data on you or if you yourself make this data public, we process this data only if this is necessary for our business operations.
Your personal data is stored carefully and kept for no longer than is strictly necessary for the purpose for which it has been processed. Within Holland Aqua B.V., your personal data can only be used by employees who must have access to this data by virtue of their position. Our employees and former employees have a duty of secrecy.
Exchange of personal data within Holland Aqua B.V.
If we want to use data for a purpose other than that for which it was originally processed, we can only do so if there is an organisational connection between the two purposes. Your personal data may also be exchanged between different divisions of Holland Aqua B.V., but only if this is reconcilable with the purpose for which the data was collected.
Exchange with third parties
We sometimes engage third parties who process personal data on our instructions. A printer that prints the names and addresses on envelopes for a customer mailing, for instance. We can only engage third parties if this is consistent with the purpose for which we have processed your personal data. For promotional and marketing purposes, for instance. In addition, this third party can only be commissioned by us if it has taken demonstrably appropriate security measures and guarantees secrecy.
Your personal data may also be exchanged with third parties that we engage in our business operations or for the performance of our services. Your personal data is not sold or leased out.
When processing personal data in the Netherlands, Holland Aqua B.V. is bound by, among other laws, the Dutch Personal Data Protection Act and/or local legislation.
Where necessary, the processing of personal data by the various divisions of Holland Aqua B.V. is registered with the Dutch Data Protection Authority.
Yes, you can request an overview of the personal data processed in relation to you from the division of Holland Aqua B.V. with which you do business.
If you believe that your personal data has been processed incorrectly, incompletely or unnecessarily, you can submit a request to have the data amended, supplemented or deleted to the division of Holland Aqua B.V. with which you do business.
If you have questions or complaints about the processing of personal data by Holland Aqua B.V., please contact the division with which you do business.
Yes, our privacy statement may change from time to time. If new data processing operations are introduced, we amend the privacy statement accordingly. And if these changes are relevant for you, we call your attention to them or make these changes known to you in a prominent manner. You can always find the most up-to-date version of our privacy statement at www.hollandaqua.nl You can also request for earlier versions similarly.
This document is known as version 1/1/2018, to be referred to as DOC_HA_PS_1-1-2018.
We use specific terms in this privacy statement. Below are the definitions for a number of these terms:
• Personal data: data that directly or indirectly tells something about you. For example, your name, address, town/city of residence, telephone number and e-mail address.
• Process: everything that can be done with personal data. For example, collection, storage, use and deletion of your data from our administration.
Although the relationship with you is a priority for Holland Aqua B.V., the website of Holland Aqua B.V. does not use tracking cookies. It does use functional and analytical cookies.